Effective Date: 2025

At Atmana Wellness and Spa, your privacy is a top priority. This Privacy Policy explains how we collect, use, protect, and disclose your personal information in accordance with the privacy practices followed by our spa and wellness services. By using our services, website, or engaging with us in other ways, you consent to the collection and use of your personal information as described in this policy.

1. Information We Collect

We collect personal information when you visit our website, register for an account, make a reservation, book spa services, enter a contest, participate in promotions or surveys, or engage in other activities on our site or at our spa locations. This information may include, but is not limited to:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (credit card details)
• Demographic information
• Service preferences or wellness goals
• Feedback from surveys or reviews
• Health-related information, if provided for specific treatments or services.

You may also visit our site anonymously, but certain features may be unavailable to you.

2. How We Use Your Information

The personal information we collect may be used for the following purposes:

• To personalize your experience on our website and spa services
• To process your transactions and appointments quickly and efficiently
• To respond to customer service requests and inquiries
• To send you email communications regarding your bookings, promotions, and wellness updates if you have opted in
• To administer contests, surveys, promotions, and other events
• To improve our services, website, and customer experience based on feedback and analytics

By sharing your information, you agree to receive marketing communications related to our services, events, and promotions. You can unsubscribe at any time by following the instructions provided in the email communications.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience on our website. Cookies help us track the pages you visit, personalize content, and remember your preferences. You can control the use of cookies by adjusting your browser settings. However, disabling cookies may limit your ability to use certain features of our site.

4. Security of Your Information

At Atmana Wellness and Spa, we take security seriously and implement a variety of security measures to protect your personal information. Your personal information is stored behind secure networks and is only accessible by a limited number of authorized personnel who are required to maintain confidentiality. Sensitive data, such as credit card information, is transmitted via Secure Socket Layer (SSL) encryption technology to ensure secure transactions.

5. Disclosure of Your Information

We do not sell, rent, or trade your personally identifiable information to third parties. However, we may share your information with trusted third parties, such as our website hosting service providers, payment processors, or marketing partners, who help us operate our business and provide services to you. These third parties are obligated to keep your information confidential and are not allowed to use it for other purposes.

We may also disclose your personal information in the following circumstances:

• To comply with applicable laws and regulations
• To respond to legal requests or subpoenas
• To protect our rights, property, or safety, or the rights, property, or safety of others

6. Your Rights to Access, Modify, and Delete Your Information

You have the right to access and modify your personal information. You may request to update, correct, or delete your data by contacting us directly. Additionally, if you wish to opt-out of receiving marketing emails, you can click the unsubscribe link in any of our promotional emails.

7. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once it is no longer needed, we will securely dispose of your information.

8. 8. Use of the Site is Subject to Our Privacy and Security Policies

Use of this Site is subject to the terms of our Privacy Policy. You recognize and agree that:

1. The Internet is not a secure medium, and neither the privacy of your communications nor visits to this Site can be guaranteed.
2. Internet communications are susceptible to data corruption, unauthorized access, interception, and delays.
3. The Site may include incomplete information, inaccuracies, or typographical errors.
4. We may update or change the information and content on the Site at any time without notice.
5. We shall not be liable for any detrimental reliance you place on the Site or its contents.
6. Your use of the Site is strictly at your own risk and is on an “as-is” basis.

Although we make security efforts consistent with industry standards, complete privacy and security in Internet communications cannot be guaranteed. As a result, we shall not be liable for any loss of privacy, disclosure of information, harm, or damage that may result from your transmission of information to us.

9. Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. International Transfers of Data

If you are accessing our services from outside Canada, please be aware that your personal data may be transferred to and stored in Canada. By using our services, you consent to the transfer of your information to Canada and the use of your information as described in this privacy policy.

11. Revisions to Privacy Policy

We reserve the right to update or change this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page, and the “Effective Date” at the top will reflect the date of the most recent revisions. We recommend reviewing this page regularly to stay informed of any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Atmana Wellness and Spa
95 King street                         East Email: info@atmanaspa.com     Phone: 416-6716-637

By using our site and services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with our practices, please refrain from using our site.